Head of support
Ollie runs support at WizTV and writes the guides. Before that he spent years setting up and fixing IPTV in living rooms across the UK, so he knows which app behaves on which telly, why a channel freezes at nine on a Saturday and how to explain it without the jargon. Message us on WhatsApp and it is probably Ollie who answers.
8 October 2026What a VPN does and does not do for IPTV, when it helps against ISP blocks and throttling, when it causes buffering, and why…
3 October 2026Peak-time buffering has three causes and each one leaves its own fingerprint. The four fixes, in the order our support uses them, from a…
