Infomir MAG boxes don't use apps. They connect through a portal link we create for your box's MAC address, so setup is a quick WhatsApp exchange followed by a few presses on the remote.
You need the MAG box connected to the TV and the internet, its remote, and access to the sticker on the back or underside of the box. The setup works on the MAG 254, 256, 322, 324, 420, 424 and the newer Infomir models.
A MAG box identifies itself by its MAC address, a hardware ID that starts with 00:1A:79. Instead of a username and password, we register that address on our side and send you a portal URL. Once the portal is saved, the box loads your channels, the guide and the on-demand library every time it starts, with nothing else to log in to.
Find the sticker on the back or underside of the box. The MAC address looks like 00:1A:79:xx:xx:xx. Send it to us on WhatsApp, ideally with a photo of the sticker so nothing is mistyped.
We register your box and reply with a portal URL made for it. Keep that message open, because you'll type the link in the next step.
On the box, go to Settings, then System Settings, then Servers, then Portals.
In Portal 1 name type anything you like, for example WizTV. In Portal 1 URL type the link we sent exactly, with every slash.
Press OK to save, go back and restart the portal or the box. Live TV loads within a minute.
Check the portal URL is typed exactly as sent, with no extra spaces, and restart the box. The first load can take a minute while the channel list downloads.
We need to register your MAC address before the portal works. Send us a clear photo of the sticker so we can check every character.
Restart the box and the router. If only a few channels fail, send us their names and we check them.
A different box has a different MAC address. Send us the new one and we move your subscription across.
Yes. The portal and an app such as IPTV Smarters Pro can share your subscription, but a 1-screen plan plays on one device at a time, so pick 2 screens if both are usually on together.
Still stuck? Message us on WhatsApp with your device, the app you are using and a photo of any error, and we will sort it out with you.
Infomir MAG models including the 254, 256, 322, 324, 420 and 424 work with a portal link, as do most newer MAG boxes.
On the sticker on the back or underside of the box. It starts with 00:1A:79. You can also find it in the box's settings under system information.
MAG boxes log in by device rather than by username and password, so we tie your subscription to your box's MAC address and send you the matching portal URL.
